Pausing or Canceling Your Plan
Take a break or step away — we'll keep it simple and kind.
Find it in: Settings → Billing
Taking a Break Between Litters?
Want to pause without starting over? Our Standby plan keeps your website and Puppy Application working for $35/month while you're between litters. Families can still find you and apply — you just won't have live calls or tech help until you're back. Just say the word and we'll switch you over.
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Step by step
- 1First, consider Standby ($35/month) — it keeps your website and Puppy Application live between litters, so you don't start over later.
- 2To fully cancel, schedule a tech call or email support@petbizboss.com at least 7 days before your billing date.
- 3Tell us when you'd like your plan to end — we'll take care of the rest.
- 4You'll get a confirmation by email once it's done.
- 5Changed your mind? Reply to that email anytime and we'll turn it back on.
- 6No pressure, ever. We're just glad you were part of the family. 🐾
What happens when you cancel
Your website comes down and your business phone number is released back to the carrier. Your contacts and puppy applications stay saved in your account for 30 days in case you change your mind — after that, they're removed to keep things tidy. Want to keep anything longer? Let us know before you cancel and we'll help you save a copy.
Still stuck?
Don't spend an hour guessing. Real people are ready to help — pick whichever feels easiest.